Curbside Pickup FAQ

What does curbside pickup service mean?

This service is a way for us to provide materials safely at this time. Pick up your materials at the branch after placing holds in advance.

How do I pick up my material?

Once you've received a hold pick up notice, arrive at the location during the hours of operation to pick up your materials. Let us know when you arrive by knocking on the door, ringing the doorbell or feel free to call. 

How do I place holds on materials?

  • Use the My Library Sign-in above. Log in with your library card and PIN. 
  • GSPL App
  • Email gspl@greatersudbury.ca
  • Call 705-673-1155 for help from library staff.  

How long can I have my items?

All items will be checked out for the regular loan periods - 3 weeks for books and 1 week for DVDs. 

Can you help me find a book?

Yes, library staff can help you find a book in the catalogue over the phone or by email. You can contact library staff through the online Ask a Question form on the website or by calling 705-673-1155 for assistance.

Where do I return my items?

Return items using exterior drop boxes.