GSPL and Novel Coronavirus (COVID-19)

Library facilities

UPDATE - Provincial announcement regarding public libraries and curbside pick-up

You may have heard that the Province of Ontario has announced that libraries can begin to offer curbside pick-up and delivery beginning May 19th, as part of the Stage 1 Openings in Ontario. Please know that Greater Sudbury Public Library has been working very hard on plans and are preparing to offer this service as soon as possible. There is much work to be done, however, to ensure the safety of both our staff and our library patrons, including physical distancing control measures and new and revised protocols and procedures for both employees and customers.

Curbside pick-up and delivery will be available at Greater Sudbury Public Library in the coming weeks. We thank you for your continued patience as we work towards delivering a service that will ensure the safety of everyone. Please continue to monitor this page for updates, as well as our Facebook and Twitter pages.

We are excited to be a step closer to reopening our doors to serve you!

Effective Tuesday, March 17th, all branches of the Greater Sudbury Public Library are closed until further notice in an attempt to help limit the spread of COVID-19 among the community.

During the closure, we understand that patrons may have questions regarding the status of items, programs and services. Here are some important updates based on current information; we will continue to keep you informed as facts are confirmed and plans evolve. 

On this page:

Library Material

What about my checked out items? Will I have fines?

Due dates will be automatically extended until April 28th at this time. Fines will not accumulate during the closure. If you already have a fine, it will not be erased but it will not get any larger.

What if I wish to return items?

At this time, all library drop boxes are closed and we ask that patrons keep their library materials.

Due dates will be automatically extended. Late fines will not accumulate during the library closure. If you already have a fine, it will not be erased but it will not get any larger.

What if there is an item for me to pick up on the hold shelf?

Any holds that were not picked up before the closure will remain waiting for patrons until the library reopens. Any holds that occur as a result of an item being checked in will remain on the shelf until a week after the library opens.

Why can I not place a hold on an available item?

You may receive the following message "Sorry, request cannot be accepted. Copy is available." We are suspending the ability to place holds on available items at this time. If you wish to keep track of the holds that you would like to place when the library reopens, consider creating a "For Later" list.

What if I am having trouble with my existing card or difficulty accessing digital resources?

If you require assistance with your library account or any of our digital resources, please submit an online request or contact the Greater Sudbury Public Library via telephone and leave a message. We will respond to messages as soon as possible.

Library staff are also monitoring our social media and you can request a new library card or PIN reset via Facebook Messenger.

What if I don't have a library card, but would like to sign up to access digital items?

If you don't have a library card, but would like to access digital items, please submit an online request or contact the Greater Sudbury Public Library via telephone and leave a message. We will respond to messages as soon as possible to provide you with a temporary library card.

What about Interlibrary Loans?

All ILLs currently checked out will be automatically renewed with no overdue fines.

What if I wish to make an interlibrary loan request?

All new interlibrary loan requests received by phone, email or Greater Sudbury Public Library website will not be processed until we reopen.

What if I would like to suggest a title?

If you would like to suggest the purchase of an item, please fill out this form.

hoopla

Effective Wednesday, April 1st, hoopla borrows have been increased from the regular 6 items a month to 10 per GSPL cardholder, subject to change. 

Programs and Services

The GSPL programming team is working hard on bringing digital programs to you in the comfort of your home. Follow us on Facebook, Instagram and Twitter.

Keep checking our website and social media for more information about Library programming.

When can I expect programs and events to resume?

All programs and events that were planned at all Library locations have been cancelled at this time.

What if I had a meeting room booking or wish to book a room?

Meeting room rentals are cancelled through April 26th and fees will be refunded. We are not accepting new room bookings until the library reopens to the public.

What if I am a Homebound Services volunteer or receive Homebound Services delivery?

Volunteer pickup for the end of March and delivery to patrons for the month of April is cancelled.

GSPL Phone Check-In Service

We are pleased to announce the start of the GSPL Phone Check-In Service. 

The GSPL would like to help you stay connected while physical distancing. Whether you want a phone call for book or movie recommendations, or you would just like to chat, we're here for you.

To learn more or sign-up for the service, check out our GSPL Phone Check-In Service page today.

How to Access the Library from Home

If you are unable to visit our branches in person, please note that our digital services are always available!

Download eBooks and audiobooks, flip through magazines and stream movies and music. Online research tools and online learning tutorials are also a great choice. 

For help using any of these services, call or email your local GSPL branch.

Public Health & Safety

For credible sources of information on how to stay informed and be prepared, visit Public Health Sudbury & District, as well as the other websites listed below.

For up-to-date information about COVID-19 in the City of Greater Sudbury, visit the City of Greater Sudbury.

Access to Free Online Resources

The GSPL is working hard to not only bring our own online resources to our patrons, but to bring other important literary resources as well. Our staff has compiled a list of free e-resources, designed to bring content into the homes of library users.

We are proud to announce that included in these resources is the soft launch of the Greater Sudbury Heritage Database.

EBSCO Resources for Patrons

EBSCO would like to offer expanded access to some of their most popular online databases and eBook collections so that library patrons and students have greater access to valuable educational content for use during this extended period of time at home.

last updated: May 15th, 2020